Author: jakob
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Why Phase 0 Matters — by Jakob Bent Smed
Why Phase 0 Matters — by Jakob Bent Smed. Most ERP programmes don’t fail in testing they fail long before that. Phase 0 is where you build the clarity, alignment and structure that set the whole journey up for success. If we get this right, everything else gets easier 🎥 I’ve recorded a short video…
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🌎 Global ERP, Local Pulse: Salvador to Buenos Aires
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🌎 Global ERP, Local Pulse: Salvador to Buenos Aires Last week marked a major milestone my first manufacturing ERP go-live in Brazil Onsite in Salvador, I was deep in operations, guiding the life sciences team through cutover, a full inventory count and the first live production and finance transactions Being physically close to the people…
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The real measure of impact isn’t titles or achievements it’s the lives we touch
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Two years in Athens/Greece have reminded me of a truth I’ve seen throughout my journey, in global ERP programs, in my military service and now here: real impact isn’t measured by titles or achievements. It’s measured by the lives we touch Alongside my independent advisory work, I volunteer as a coach for young people in…
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Silence is the Biggest Risk in ERP – Judith O’Callaghan & Jakob Bent Smed
Silence is the Biggest Risk in ERP Judith O’Callaghan & Jakob Bent Smed When ERP programs fail, the post-mortem rarely blames the technology. More often, the real culprit is silence. Not the silence of systems, but the silence of people. ERP programs don’t usually collapse because the system isn’t capable. They collapse because people didn’t…
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ERP teams keep asking: Who owns the data?
ERP teams keep asking: Who owns the data? One of the biggest roadblocks I see in global ERP programs—especially during Phase 0—is confusion around data ownership and governance. You’ve got global data domains (like customer or product master) spanning multiple regions and local teams who either assume they own it—or aren’t sure they’re even allowed…
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From Regulated Floors to Real Results — This Is Where ERP Gets Built
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From Regulated Floors to Real Results — This Is Where ERP Gets Built Just wrapped a D365 F&O rollout — preparation and validation on regulated lines in Virginia, followed by go-live support in Denmark’s sterile batch manufacturing Suited up in full PPE, working side by side with QA, warehouse, finance and ops teams — because…
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Unlocking ERP Success Starts with Phase Zero: Are You Truly Ready?
Unlocking ERP Success Starts with Phase Zero: Are You Truly Ready? Executive Summary: Phase Zero is the foundation of ERP transformation, where self-awareness meets preparation. This critical pre-implementation phase isn’t just about readiness, its more about a clear, honest understanding of your organization’s strengths, weaknesses and gaps By addressing misaligned goals, data inconsistencies, unclear roles…
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Flexibility Demands Stronger OCM for ERP Success
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I believe there’s a crucial link between flexibility and the need for robust organizational change management (OCM) As technology and systems, particularly those in the Microsoft Dynamics 365 suite, become more flexible, they bring a wider range of choices and increased complexity This added flexibility can lead to confusion, misalignment and resistance among employees who…
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Bridging Cultures in Global ERP Transformations: Lessons from 20+ Years of Experience
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Including Cultural Differences in Global ERP and Transformation Implementations With over 20 years experience in ERP and transformation implementations, working across Europe, America and Asia I’ve seen first-hand how critical it is to account for cultural differences in international rollouts It’s never just about the system; it’s the people, processes and technology all working in…
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Phase Zero: The Critical Step to ERP Success and Long-Term Transformation
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Unlocking ERP Success Starts with Phase Zero: Are You Truly Ready? Executive Summary: Phase Zero is the foundation of ERP transformation, where self-awareness meets preparation. This critical pre-implementation phase isn’t just about readiness, its more about a clear, honest understanding of your organization’s strengths, weaknesses and gaps By addressing misaligned goals, data inconsistencies, unclear roles…
