Tag: Leadership

  • Why Phase 0 Matters — by Jakob Bent Smed

    Why Phase 0 Matters — by Jakob Bent Smed. Most ERP programmes don’t fail in testing they fail long before that. Phase 0 is where you build the clarity, alignment and structure that set the whole journey up for success. If we get this right, everything else gets easier 🎥 I’ve recorded a short video…

  • The real measure of impact isn’t titles or achievements it’s the lives we touch

    The real measure of impact isn’t titles or achievements it’s the lives we touch

    Two years in Athens/Greece have reminded me of a truth I’ve seen throughout my journey, in global ERP programs, in my military service and now here: real impact isn’t measured by titles or achievements. It’s measured by the lives we touch Alongside my independent advisory work, I volunteer as a coach for young people in…

  • Silence is the Biggest Risk in ERP – Judith O’Callaghan & Jakob Bent Smed

    Silence is the Biggest Risk in ERP – Judith O’Callaghan & Jakob Bent Smed

    Silence is the Biggest Risk in ERP Judith O’Callaghan & Jakob Bent Smed When ERP programs fail, the post-mortem rarely blames the technology. More often, the real culprit is silence. Not the silence of systems, but the silence of people. ERP programs don’t usually collapse because the system isn’t capable. They collapse because people didn’t…

  • ERP teams keep asking: Who owns the data?

    ERP teams keep asking: Who owns the data?

    ERP teams keep asking: Who owns the data? One of the biggest roadblocks I see in global ERP programs—especially during Phase 0—is confusion around data ownership and governance. You’ve got global data domains (like customer or product master) spanning multiple regions and local teams who either assume they own it—or aren’t sure they’re even allowed…

  • From Regulated Floors to Real Results — This Is Where ERP Gets Built

    From Regulated Floors to Real Results — This Is Where ERP Gets Built

    From Regulated Floors to Real Results — This Is Where ERP Gets Built Just wrapped a D365 F&O rollout — preparation and validation on regulated lines in Virginia, followed by go-live support in Denmark’s sterile batch manufacturing Suited up in full PPE, working side by side with QA, warehouse, finance and ops teams — because…